The role of Operational Asset Support Officer is to provide administrative support to the Strategic Assets Team with a focus on Asset Management and Data Analytics. Part of your day to day will be working with mobile workers relating to troubleshooting and/or training.

You will be a part of a team which collaborates with other departments to improve the capture of asset-related data utilising our asset management system. You will be involved in discussing and documenting requirements along with implementing new processes to enhance the recording of planned maintenance and asset lifecycle information.

As part of your role, you will proactively engage with internal and external stakeholders to improve communication between internal systems and improve customer experience. This will include monitoring cases correct allocation through asset management tools.

About Adelaide Hills Council

The Adelaide Hills Council is a magnificent place to live, work and visit.  The environmental, residential, primary production and natural qualities of the district are renowned and contribute to the Adelaide Hills being "a special place", and one of Australia's most loved areas. Adelaide Hills Council is committed to building the community through leadership, community involvement and commitment to service.

We offer a diverse and supportive working environment, opportunities for professional development, flexible work practices, income protection insurance and a genuine desire for you to enjoy your work.

Operational Asset Support Officer

• You will be supporting the update and development of policy and procedures.
• Working closely to progress ongoing integration updates/development between Confirm Asset Management System and Salesforce Customer Management System.
• Initiate training and support with Field Staff transitioning to asset management mobile solutions.
• Generate and review financial reports, asset renewal processes, capturing and recording infrastructure assets.
• Support scoping of business requirements across Civil, Property & Facilities, and Open Space business units.
• Assist in capturing assets including location, condition, and key criteria across multiple asset classes.

About You

• To be successful in this role you will have:
• Experience in developing, implementing and using an asset/maintenance management system.
• A high level of Microsoft 365 suite, especially working with excel.
• The ability to work independently along with managing priorities and deadlines.
• Excellent communication skills to facilitate consulting and training.
• Well-developed analytical skills

About our Benefits

Experience the benefits of a career in council:

• Flexible working arrangements, including flexi-time.
• Opportunities for professional development.
• Free income protection insurance for personal illnesses or injuries.
• A health and wellbeing program offering flu vaccinations, skin checks, health seminars and more.
• Free access to three counselling sessions for you or your immediate family through our Employee Assistance Program.
• Corporate Uniform Allowance.
• Opportunity to purchase additional annual leave.
• Study Assistance.

How to Apply

Applications must address the selection criteria in the position description and state the reference number 578. Please see below, a copy of the position description.

Apply by 5:00pm 28 November 2025 via Seek.

Confidential enquiries are welcome to Craig Marshall – 0437 969 783

The advert information can be provided in other formats if requested.

International applicants who do not have an appropriate Australian work visa or residency will not be considered, or receive an acknowledgement email. 

Should your application be successful and move to the next stage, you will be contacted by the Hiring Manager. If you do not receive any communication regarding your application within 20 business days of the advertisement close date your application has been unsuccessful.