Telstra network planned outage in Lobethal

Telstra will be upgrading its mobile base station that services Lobethal to bring a better 4G and 5G user experience.

Mobile services in the area will be temporarily affected while the upgrade works are underway.

Telstra mobile customers will receive texts advising of the upcoming work.

These works will not impact landline services, NBN, Satellite internet services, or mobile coverage from other providers.

Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically connect to another mobile network if available for connection to emergency services.

The site will need to be switched off during the following periods: 

• 23rd March till 25th March During Daylight hours (4G on air by end of each day)
• 26th March till 28th March Partial Outage during daylight hours (Call testing)

Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.

Telstra also encourage business owners talk to their bank about connecting their EFTPOS terminals to their NBN or Wi-Fi connection to prevent delays in processing transactions.