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Households

Information for households and families on how to prepare, stay safe and recover after a bushfire, emergency or natural disaster.

Family on a rural property in the Hills

LIFELINE

This page includes information about bushfires. If you find this upsetting and need support, contact LIFELINE at 13 11 14. In an emergency, always call 000 for medical help.

Household preparation and recovery from bushfires and disasters

Information to help families prepare for bushfires and other emergencies. While it focuses on bushfires, it also covers natural disasters like storms, floods and heatwaves providing the knowledge to stay safe and be prepared.

Preparation

If you live in a high-risk bushfire area like the Adelaide Hills, being prepared for an emergency is crucial. Every step you take to prepare helps you, your loved ones, and your community stay safer.

Prepare a written plan

Having a written plan can save lives.

It's important to have a plan for your family because different kinds of disasters can happen, like storms, fires, floods, or heatwaves. A written plan helps everyone know what to do and makes it less stressful in an emergency. Use the resources below to create a plan to help keep your family safe.

Prepare your home and property

Keeping your home and property ready all year is key to staying safe.

Regular upkeep and proactive steps can help reduce risks during disasters and extreme weather.

Prepare by knowing bushfire safer places and flood risk locations

Plan where to go if there's a bushfire by knowing your local bushfire safer places and learn about flood risk at your property or other places of interest.

Prepare Insurance

Prepare now by checking your insurance so you’re covered after a disaster.

Around 80% of Australians are underinsured. The Resilient Home Guides from NEMA provide:

  • Simple steps to review and understand your policy (pages 13–18)
  • Checklists to make sure you have the right cover
  • Tips for building, renovating, and maintaining a disaster-resilient home

Prepare yourself mentally

Being mentally prepared is as important as preparing your home.

Research shows people are more likely to follow a plan if they’re mentally prepared. Learning to manage emotions can save lives, including children in your care, while building resilience helps you cope with emergencies and support recovery.

Prepare children and youth

Including children in planning can reduce fears and give them a sense of control.

Kids can help with emergency plans and learn important skills. The resources below show parents how to support children’s mental and practical preparation.

Prepare your pets

Including pets and livestock in your emergency plan, including transport or relocation arrangements, is important.

The RSPCA recommends these steps for pet safety during a disaster:

  • Include pets in your emergency survival plan
  • Prepare a pet emergency kit
  • Practice your emergency plan with your pets

The CFS and RSPCA websites have useful resources for planning the care of pets and livestock as part of your bushfire preparedness.

Prepare your garden

Plan your garden to reduce bushfire and natural disaster risks.

Pick plants that don't catch fire easily and understand how fires behave so you can design your garden carefully. Preparing your garden for storms can also help protect your property and reduce the risk of damage.

Prepare by building community connections

Getting involved with your community can help you feel more resilient and less isolated or alone

Attending local events, visiting community centres, and joining community groups or committees is a great way to meet people, learn new skills, socialise, or volunteer. It also helps you learn about local risks, understand available support, and find out how to help each other during emergencies.

Recovery

Recovery after a disaster can be very challenging. We've put together a list of helpful resources to assist you, your children, and your household.

The advice here is general. For more detailed information, visit the websites listed on this page.

Recover mentally after a disaster

Experiencing a bushfire can be traumatic and overwhelming.

It's normal for you or your family members to feel unsettled, depressed, anxious, sad, angry, or exhausted, and to have trouble sleeping, concentrating, or remembering details.

For most people, these feelings lessen over time, but everyone’s timeline is different. If these feelings persist for months or worsen, it's important to seek support from a medical professional, such as your local GP.

If you need immediate support, Lifeline offers a dedicated bushfire recovery phone line available 24/7. They provide advice, support, and referrals specific to the effects of bushfires. Call 13 43 57 for help.

Mental health helplines and websites:

Disaster specific recovery information:

Recovery for children

Child focused information and resources

The Disaster Legal Support Program is a free legal service run by Community Justice Services SA which delivers services to support individuals, small business and communities with their bushfire preparedness, resilience or recovery.

These useful tips have been gathered from experts online to protect you, your family, your home, and your pets. We acknowledge the time, skill and research these organisations have invested.

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